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Frequently asked questions (FAQs)

What is Alphex Accounting?

Alphex Accounting is a virtual, cloud-based accounting and bookkeeping firm. We specialize in providing quality, cost-efficient financial services using modern cloud platforms (e.g. Xero) for small and medium businesses, freelancers, and CPAs.

Which accounting platforms do you use?

We primarily use Xero, a fully cloud-based accounting system. We can assist with setup, migration, training, ongoing bookkeeping, and reporting using Xero.

Are your services fully remote/virtual?

Yes. We’re completely virtual. You don’t need to come to an office. All interactions, document sharing, and bookkeeping is handled online using secure cloud tools.

Is my country/location supported?

Since we operate virtually, we serve clients globally (or in specific regions, depending on your policy). We can support businesses in (for example) the UK, Canada, etc. Please contact us to verify if your region’s tax/accounting law constraints are handled.

How are your fees structured?

Our fees are customized based on the complexity of your bookkeeping, volume of transactions, number of entities, payroll/other add-ons, and how much advisory work is needed. We offer transparent pricing; you will know what services are included.

How often will I receive financial reports?

Depending on your needs, we offer monthly, quarterly or yearly reporting. If you require more frequent updates (weekly or bi-monthly), that can be arranged.

Location

Alphex Accounting serves Canadian & USA based companies with virtual cloud accounting and bookkeeping services tailored to your business needs.

Address

7398 Yonge St PMB 756, Thornhill, ON

Hours

9 AM - 5 PM EST